Career

At Fraser, we know that our people are our greatest asset, which is why we actively search for the best talent to join our team of sales brokers, charter brokers, charter managers, and support staff. On this page you will find the current list of job opportunities available within Fraser.

If there are no positions available and/or you would like to apply for future openings please send your CV and cover letter to: [email protected]
 
 

Marketing Technology Specialist

We are looking for a driven, creative, technical professional who is passionate about marketing automation, data and behavioral intelligence metrics and analysis to deliver the perfect client experience with the latest technology and tools.

 

Your role :

Working within the Fraser Marketing Team and based in our Fort Lauderdale, Florida office, is to research, implement and apply existing and new marketing technology to advance our leading client retention and acquisition initiatives across all platforms and devices.

 

You will have a proven track record in technical and digital marketing and analysis working with CRM (ideally Microsoft Dynamics 365 but not essential), marketing automation platforms, Ad servers, DMP, Adobe Analytics, SQL, HTML, JavaScript, search engine optimization best practices, workflow tools and intelligence data systems with a view to driving relevant, personalized and sustainable communication and conversations with clients worldwide. As you will be assisting with overall marketing strategies, you will be creative and have strong analytical skills in understanding what is required to deliver the optimal client experience.

 

You will be working alongside the Heads of Fraser Technology, Market Intelligence and Business Development Departments.

 
Your tasks:

  • Together with our team you will be at forefront of our marketing technology, introducing new technologies and innovating as required
  • You will drive the implementation of the digital marketing technology strategy and its architecture throughout the company working with our IT and Marketing teams
  • You will work with our CRM team on the ongoing upgrades to our CRM data management and marketing capabilities including cross-platform communication, personalized content and the integration of intelligent AI.
  • You will champion future marketing technology and its strategic benefits within the company with key executives, division and department heads and end users including areas that may require process re-thinking. 
  • You will work with all departments across the organization to understand key business development needs and requirements and be able to identify the most impactful opportunities and solutions
  • You work to the highest best practices and have a solid understanding of all confidentiality and privacy rules, regulations and laws that affect digital marketing and our clients.
  • You base your actions on data, give meaning to the numbers, identify opportunities and issues, and present findings in clear and regular internal reporting.

 

Your experience:

  • At least 3+ years’ experience in digital marketing technology (CRM / Acquisition)
  • Proven experience in Microsoft Dynamics 365 CRM solutions or similar
  • Proven understanding of Personalization, Data Driven Marketing (DDM), and Content Analytics
  • Solid experience with Digital Marketing Platform implementations (ex: ad server, analytics, DMP, DSP, frontend tooling, Mobile strategies etc.)
  • Proven experience in Campaign/CRM/Direct Marketing within a HNW and UHNW international market ideally within yachting or similar luxury environment
  • Adept at translating technology into easily understood solutions that solve business problems.
  • Additional expertise in technologies such as Conversica would be a plus.

 


Apply with cover letter and resume to [email protected].


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Junior Accountant

Position Summary

The Junior Accountant will be responsible for accounts payable, accounts receivable for Fraser Yachts Florida and The Crew Network. The incumbent will also process expense reports, assist with the monthly financial statements and end of month reconciliation.

 

Key Duties & Responsibilities (not limited to)

1. Accounts Receivable

  • Create invoices
  • Apply Payments to Invoices
  • Inter-company billing
  • Rebill to 3rd parties

2. Accounts Payable

  • Create bills
  • Enter into Acumatica/Accounting Software
  • Initiate Payment and wires

3. End of month procedure

  • Reconcile bank Operating and Escrow Accounts
  • Assist with preparation of monthly financial statement
  • Verify Inter-company balances for end of month reconciliation

4. Process expense reports in an accurate and timely manner and in accordance with departmental procedures

5. File and perform miscellaneous duties

6. Communicate with co-workers, management, clients and others in a courteous and professional manner

 

Job Essential Functions (essential skills, experience and qualifications)

 

Essential skills

  • Working knowledge of general accounting
  • Excellent communicator in spoken and written English; A second languages is a plus
  • Ability to work independently
  • Uses a variety of analytical techniques to solve problems
  • Typing and data entry
  • 10-key calculator

 

Experience

Minimum of three years’ experience

 

Qualifications

College/University education in accounting required

Relevant work experience may be substituted for educational experience.

 

WORK ENVIRONMENT AND PHYSICAL ABILITIES

Work Environment

  • Work is conducted most often indoors in an air conditioned, illuminated office environment.
  • Utilization of standard office equipment is used in the working environment.
  • Motor skills and senses needed to carry out duties include talking, listening, typing, writing, visual inspection of documents and spaces.

 
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Crewing Manager

Position Summary

Supervise and manage the Fort Lauderdale Crewing Consultants. Collaborate with other Crewing Managers to provide improvements and enhance the daily administrative tasks. Provide training for Crewing Consultants. Manage the TCN budget and reporting. Interview crew and fully vet their references and licences.  Carry out thorough search and selection of potential candidates.  Present a timely shortlist that closely matches the requirements of a detailed client brief.  Ensure client and crew satisfaction by efficiency and after-sales service.  To work as a member of the local office and global Crewing Teams; often liaising closely with Fraser Yacht Management and using Company procedures and professional recruitment practices to achieve goals. 

Key Duties & Responsibilities (not limited to)

  • Training Crewing Consultants
  • Manging the budget and reporting
  • Maintaining TCN database
  • Interviewing crew
  • Reference and Licence checking
  • Ensuring MLC compliance
  • Maintaining and updating crew records and populating assigned software
  • Reception and general administrative duties
  • Utilizing CRM and Social Media to source crew
  • Obtaining detailed client briefs.
  • Presenting the client with pertinent shortlists
  • After-sales service
  • Actively selling and marketing TCN services
  • Working to targets
  • Attending boat shows

 

Essential skills

  • Working knowledge of industry tools (Job Boards, Social Media, etc.)
  • Excellent communicator in spoken and written English; A second languages is a plus
  • Computer literacy: Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Willingness to travel if needed
  • People person that builds long-term relationships
  • Good listener and judge of people
  • Works fast and efficiently
  • Thrives under pressure and resilient to disappointments
  • Good at multi-tasking
  • Service-oriented
  • Goal-oriented

 

Experience

Three years of work experience in recruitment

Marine Industry experience preferred

 

Qualifications

Two years of College/University education Preferred.

Relevant work experience may be substituted for educational experience.




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Yacht Administrator - Yacht Management

Position Summary

The Yacht Administrator works out of the Fraser Yachts office utilizing data and communication systems to manage a fleet of yachts and provides communication and administrative support to the captain and owners (or owner representatives) in coordinating the day to day management aspects of the yacht. 

With a strong understanding of financial principles and bookkeeping, the Yacht Administrator both processes and prepares requests, reports, and communications to and from the vessel to give an accurate picture, both financial and operational, at all times.

The duties include annual budget planning and monthly accounting including financial reports and budget variances; process crew payroll in accordance with government regulations; ensuring delivery of crew mail, provide support during emergency situations to assist the yacht.  The Yacht Administrator may be required to travel to the yacht to meet with the captain and crew.  As a member of the management team, the Yacht Administrator is expected to work with multiple vessels simultaneously and liaise closely with the Technical Superintendent on all matters. 

Key Duties & Responsibilities (not limited to)

  • Accounting
    • Create and present the annual budget with the Technical Manager and Captain to yacht owner (or designated representative).
    • Enter the budget into accounting software program.
    • Create monthly/quarterly budget variance report with details and present to Captain for approval and then to owner.
    • Submit funding requests to owner (or designated representative) on a monthly/quarterly basis.
    • Process monthly payroll for yacht crew.
    • Ensure government payroll and tax procedures are followed.

 

  • Accounts Payable
    • Payment of all bills and invoices on a timely basis through payment approval process

 

  • Accounts Receivable
    • Verification that charter income (if applicable) is correct and corresponding with charter contract details
    • Verification of any other income

 

  • Payroll
    • Process monthly payroll confirmation form from vessel
    • Prepare payroll wiring information
    • Prepare Federal Taxes and/or FICA taxes if American flag vessel, or US citizen (in FL office only)
    • Send individual payroll reports to Captain

 

  • Financial Reporting
    • Create monthly financial report.
    • Obtain Technical Supervisor’s review of financial report.
    • Send final monthly financials to owner (or designate, and possibly copy to Captain)
    • Prepare monthly or quarterly funding request or contact owner if unscheduled funding is required due to budget shortfalls.
    • Prepare quarterly budget reports with details and explanations to present to owner or designate, and possibly Captain regarding shortfalls or surpluses.
    • Liaise with Technical Superintendent regarding work lists, shipyard works, or project funding requests.
    • Track vessel spending with Technical Superintendent.

 

  • Financial Overview
    • Reconciliation of bank statements
    • Credit and Debit cards:
      • Request new cards and cancel as required
      • Limits analysis
      • Dealing with card issues (e.g., limits approvals)
      • Reconciliation of statements
    • Audit monthly receipts and accounts from the Captain
    • Reconcile onboard Captain’s cash and credit card accounts

 

  • Corporate Structures
    • Fundamental understanding of the corporate structure of yacht owning company.
    • Fundamental understanding of Tax implications or payments, e.g., Florida Dealership or VAT.
    • Fundamental understanding of the yacht’s insurance.

 

  • Owner’s and Captain’s Communications
    • Conduct captain orientation in collaboration with the Technical Superintendent.
    • Financial reporting.
    • Funding requests – liaise with the owners, assistants and/or business associates communicating financial status or needs as approved by Technical Superintendent.
    • Maintain communication with the captain throughout the month to ensure information updates, and expenditures are within budget, and any unexpected variances are reported.
    • Participate in annual owner’s meeting to discuss the present and following year’s budget, financial issues, itineraries and works with Technical Superintendent.
    • Participate and support Technical superintendent with any “crisis intervention:” that may arise due to unforeseen problems with the yachts, over budget expenditures of all kinds, e.g., refit overruns, non-budgeted owner or guest use, etc.
    • Report and work within the Safety Management System guidelines.

 

  • Crew Mail & Shipping
    • Receiving and sorting of crew mail, ship’s parts, and owner’s purchases.
    • Consolidating and shipping of parts, mail, and ship’s stores with relevant export documentation.
  • Filing, labelling, archiving and storage of all current and previous ship documents, receipts and correspondence as needed

 

Essential skills

  • Fluency in English is a requirement.  The ability to speak a second language is a plus.
  • Computer literate; proficient with MS Word, Excel and Outlook.
  • Proficiency with QuickBooks accounting software required.
  • Ability to communicate professionally and effectively with yacht management team.
  • Ability to prioritize and multi-task is essential.
  • Attention to detail and follow-up is essential.
  • General knowledge of accounting principles required

 

Experience

  • Working experience in the cruise or yachting industry preferred.
  • Working experience in accounting or auditing

 

Qualifications

  • Graduate of high school or equivalent.
  • College/University education preferred; accounting degree desirable

 

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Closing Secretary/Brokerage Sales Assistant

 

Position Summary

The Closing Secretary/Brokerage Sales Assistant works closely with a small group of yacht brokers to manage the daily communications with clients.  The candidate uses discretion and independent judgement upon receiving contracts from the sales brokers and is responsible for verifying that the contracts and listings etc., are accurately represented by the broker, is in legal compliance and in alignment with company policies. He/She Is also responsible for database administration and legal and regulatory compliance. The candidate is responsible for two or more independent brokers, verifies accuracy of contracts, listings etc., and prepares the closing statements on behalf of the brokers and liaises with the Corporate Controller for payments and wire transfers.

Key Duties & Responsibilities (not limited to)

  • Verifies all sales contracts and listings are accurately represented by the sales brokers and is in legal compliance, and in alignment with company policies
  • Uses independent judgement and discretion when dealing with sales contracts
  • Communicates with clientele in a professional and friendly manner
  • Database administration of the CRM/Flink systems
  • Provide excellent customer service to internal and external clients
  • Responsible for updating all price and location changes for central listings in Flink/CRM for assigned brokers CA’s
  • Coordinate showings and inspections
  • Prepare presentations and industry announcements
  • Assist with Boat show preparation
  • Work during all local boat shows
  • Manage administrative tasks as assigned on an ad hoc basis including travel arrangements and Front desk duties

 

 

Job Essential Functions (essential skills, experience and qualifications)

Essential skills

  • Excellent communicator in verbal and written English; a second language is a plus
  • Exceptional interpersonal skills
  • Proficient in Microsoft Office
  • Ability to adhere to tight deadlines
  • Ability to use independent judgement and discretion in the course of duty
  • Knowledge in contracts preferred
  • Willingness to travel if needed
  • Good at multi-tasking and prioritization
  • Service-oriented, dynamic with a smart appearance

 

Experience

  • Minimum of two years of administrative experience preferably dealing with high profile clients
  • Marine/yachting Industry experience preferred

 

Qualifications

  • A bachelor’s degree in business administration or related field preferred. Relevant work experience may be substituted for educational experience.

 






Physical Abilities: 

  • Light lifting, pushing, pulling, walking, and climbing stairs.
  • Sitting for extended periods of time.

 

The Company reserves the right to add any other reasonable duties from time to time for which you are suitably qualified and to amend or change the duties which comprise the needs of the business subject to prior consultation.

Apply with cover letter and resume to [email protected]