Career

At Fraser we know that our people are our greatest asset, which is why we actively search for the best talent to join our team of sales brokers, charter brokers, charter managers and support staff. On this page you will find the current list of job opportunities available within Fraser.
 
 

Digital Marketing Specialist - Monaco

POSITION SUMMARY:

The Digital Marketing Specialist will work as part of the Global Marketing Team with the responsibility of developing the company’s digital and online presence worldwide, enriching and extending the existing user online and digital experience and increasing the level of quality inbound leads to the company.

The role requires a solid and demonstrable understanding and experience of email marketing, social media marketing, SEO, PPC, Adwords, website management and optimization. The chosen candidate will be able to create and execute best practice email and online campaigns that generate high engagement and increase website traffic to landing pages created for that purpose. The candidate will have experience in designing & developing digital sales tools which provide clients with a better user experience in both online and face-to-face use. The candidate will be able to provide meaningful analytic and ROI reporting to all relevant departments for all online, website and emailing actions and be able to propose alternative solutions for improving and increasing user engagement.

KEY RESPONSIBILITIES AND DUTIES:

Website

Project manage and develop new and existing areas of the company websites in order to enhance the user experience, measurably increase client engagement and generate more goal completions. Monitor, analyse and improve speed, functionality, CTA, landing pages, ranking, SEO and URL optimisation. Liaise with internal and external sources to create new content (including text and images). Implement new language versions of the site and project management of bug resolution.

Email marketing

Implement and manage email marketing campaigns using the CRM system (Microsoft Dynamics and Click Dimensions) for both individual yachts, departments and corporate communications in order to generate more enquiries (including strategy, content generation and automation). Experiment and test campaigns with A/B testing, heat map analysis etc. and monitor and analyse results.

Social Media
Set up social media strategies and campaigns for all social media content on relevant channels (Instagram, Facebook, LinkedIn, Youtube & Twitter).  Create "lookalike" and custom audiences, experiment and test creative campaigns and images, and research latest tools and resources throughout the social media landscape.

Online Advertising

Set up and manage PPC/Adwords campaigns, banner sponsorships, social media campaigns and other digital advertising packages for both individual yachts, departments and corporate advertising. Liaise with brokers and stay up to date with digital marketing opportunities. Examine incoming data to create & execute relevant and engaging drip marketing campaigns.

Digital Sales Tools

Design & deliver digital sales tools and collateral that improve the client experience with the company. Research and develop new applications for mobile devices.

Reporting

Produce reports, analyse and provide regular insight on results, trends & ROI on all digital communications including emailing, social, SEO, paid advertising & website landing pages.

Marketing Support Services

Work closely with the brokers and staff on an ad hoc basis when required for specific projects/clients. The candidate may also be required to perform other, ad hoc marketing duties which may be reasonably required.

REQUIREMENTS OF THE JOB - ESSENTIAL SKILLS, QUALIFICATIONS AND EXPERIENCE:

Essential skills

  • 5 years’ experience in marketing, with at least 3-4 years’ experience in digital marketing (strategy and implementation), preferably with yachting or luxury services
  • Experience in design, development & management of websites, landing pages (including UX trends) and tools that give the best client experience, ranking and conversions
  • Proven track record of growing leads and sales through online marketing – must be able to provide references and achievements
  • Good knowledge of SEO, PPC/Adwords and digital and social media strategies (preferably for the luxury market) as well as applications to manage, automate and analyse them
  • Experience working with CRM and integrated email marketing, preferably Microsoft Dynamics & Click Dimensions, monitoring & analytics
  • Good copyrighting skills
  • Commercially minded – motivated by delivering results
  • Excellent ability to work under pressure, extremely well organised, able to multi-task
  • Excellent attention to detail and high standards
  • Self-motivated and confidant
  • Experienced negotiator
  • Knowledge of InDesign or Photoshop would be a bonus
  • Good knowledge of Microsoft programs including Word, Excel and Powerpoint
  • Excellent communication skills and adept at working both as a team and autonomously
  • Fluent English in both oral and written communications
  • Other languages would be a bonus (French, Italian, Spanish)

 

Qualification

BS/BA, Master’s Degree or equivalent Digital Marketing certification

Minimum of 5 years’ full-time experience with demonstrable results in lead generation and conversion in an advertising/digital marketing agency or in-house Marketing Department.

 
To apply please submit your resume and cover letter to Florence Gaytte at [email protected]



 
 

Graphic Designer - Maternity Cover- Monaco

POSITION SUMMARY:

As Graphic Designer, you will work in conjunction with the EU Marketing Executive to handle a wide range of design projects across all areas of marketing communication. Regular monthly projects will include the preparation of all custom digital presentations in line with pre-agreed templates to support the needs of the brokers and creation of all marketing material for European events. In addition to this there will be a multitude of design projects on an ad-hoc basis requiring great attention to detail and a significant amount of liaison with internal managers and external suppliers. Whilst you will operate within a strict set of corporate guidelines, there will also be opportunities for creativity and new design. This position requires extensive knowledge of In-design®, Photoshop® and Illustrator® and a strong understanding of design for both print and online applications. Being part of a small team, we will occasionally require your assistance with other marketing projects such as boat shows and events.

KEY DUTIES AND RESPONSIBILITIES:

To work with the company Marketing Executives with the conception, planning and execution of all global design projects.

To work within the Fraser corporate identity and brand guidelines but also to provide creative input for further evolution.

To oversee the graphic design for a variety of marketing materials including signage, brochures, flyers, web design, e-mail blasts, invitations, PowerPoint presentations and promotional items.

To maintain the integrity of the Fraser brand, including brand consistency, accuracy and compliance with global brand standards.

To work with the marketing team to develop new marketing campaigns and advertising. To develop new collateral in support of all marketing campaigns.

To work closely with the Marketing Executive and the rest of the Marketing Team on other ad hoc projects as required.

ESSENTIAL SKILLS:

  • Extensive knowledge of Adobe Software (InDesign®, Photoshop®, Illustrator®, Bridge®, Acrobat®), knowledge of web design, html programming and video editing a plus. Microsoft Office® required with general knowledge of Excel®
  • Artistic ability and creativity are essential
  • Ability to meet high standards of design
  • Highly motivated to exceed expectations and achieve results
  • Strong organisational and multi-tasking skills with an ability to prioritise and meet tight deadlines while working under pressure
  • Solutions-oriented thinker
  • Problem-solving skills
  • Good verbal and written communication: excellent level of English is required
  • Recognise and maintain confidentiality
  • Team spirit is essential


Qualification

4 Year BS/BA Degree with a minimum of 2 years’ full-time experience in an advertising agency or in-house Marketing Department.


To apply please send your CV to Florence Gaytte at [email protected]

 
 

Assistant Crew Administrator - Fort Lauderdale, FL

POSITION SUMMARY:

The Assistant Crew Administrator can be designated to assist with any crew related matters for the assigned yachts. The goal is to provide suitable qualified crew for the assigned vessels as required by the Company and in accordance with STCW95 and ISM Code requirements.
Assist with Verifying the status of crew records in the company database for the assigned yachts. Assist with providing each crew member with a contract of employment - Seafarer Employment Agreement (SEA). Ensure that each crewmember has the correct qualifications and ensure all crew have passed a medical fitness examination with an approved doctor before employment. Assist when requested in performing background, reference, security checks and/or drug and alcohol testing on prospective crewmembers Assist with verifying that crew certificates and documents remain valid. At times may be asked to assist with making wage calculations and arrange for payment of salaries (in cooperation with the dedicated Yacht Administrator). Works well within the Fraser team organization.

ESSENTIAL SKILLS:

  • Organized and disciplined, efficient in keeping strict control on date validity and deadlines in view of all crewing matters.
  • Good communication skills, allowing and efficient contact with the Captains of the managed yachts.
  • Maritime Labor Convention 2006 (MLC) knowledge is essential, general knowledge of maritime regulations, International Safety Management Code, and STCW 95 (as amended in 2010) crew training and certification requirements are a plus.
  • Good knowledge of Microsoft Outlook and Microsoft Office.

JOB TYPE: 
Full-time.

EDUCATION:
Bachelor's Degree or relevant experience (Required)

To apply please submit your resume and cover letter to Karene Silvera at [email protected]
 
 

Yacht Administrator - Maternity Cover - Monaco

CDD position from December 2018 to September 2019 as maternity cover.

POSITION SUMMARY:

A yacht administrator provides financial and accounting services to Owners and Captains who belong to our expanding fleet of yachts. He or She ensures that assigned yachts are operated and maintained in accordance with the Fraser Yacht Management System and represents the owner’s best interest.

The goal is to provide clear and accurate budgets, reports, accounting and logistic support as required. The Yacht Administrator works in the Yacht Management Team, using Company procedures and best Yacht Management practices in close cooperation with the Captain and management team.

REQUIRED QUALIFICATIONS AND SKILLS:
  • Knowledge of yachting and operations
  • Knowledge of accounting and finance such as: budget, bank account and process, financial report, Bookkeeping
  • Budget, financial reports, payroll, bank processes
  • Auditing
  • Operational and variance analysis
  • Legal knowledge: flags, insurance, VAT, registration, VISA, regulations and new contracts
  • Desire to join a professional team at the top of the industry proving good communication skills, allowing and efficient contact with the Owners and Captains of the managed yachts.
  • The ability to comply with deadlines
  • Work under pressure
  • Occasional travel is required
KEY DUTIES AND RESPONSIBILITIES:
  • Budgeting
  • Monthly accounts
  • Payments of invoice, payroll, and insurance coverages
  • Liaise proactively with the Captain, Crew, Owner/Owner's rep, other Fraser Yachts departments and industry players, including banks and insurance companies
  • Ensure the smooth operation of yachts
  • Provide accurately monthly, quarterly and annual financial reports

EDUCATION AND EXPERIENCE:
  • 2-3 years’ experience in the yachting business
  • Basic accounting
  • Proficient in spoken and written English is essential; at least one other language is required. Italian, Russian and French are an advantage.
  • Good knowledge of Microsoft Office package. Knowledge of Specialize Accounting Software like Quicken, QuickBooks, Xero is a plus
To apply please send your CV to Florence Gaytte at [email protected]
 
 

Crewing Consultant - Fort Lauderdale, FL

POSITION SUMMARY:

The Crewing Consultant is an integral part of The Crew Network (TCN) team. As a member of the TCN sales force, this team member is involved in all aspects of recruiting and pitching crew to work aboard luxury yachts. These duties include, but are not limited to, interviewing candidates, checking references, accepting and managing new job orders – including regular servicing of these orders. Each Crewing Consultant maintains accurate and extensive notes in both client and candidate files sharing information readily with other members of the team. A regular part of the position includes assisting other team members with the same. Professional networking is a strong component of the position and each Crewing Consultant extend themselves to be accessible to potential future clients.

ESSENTIAL SKILLS:

  • Computer literacy and proficiency using common office suite programs.
  • Strong typing skills.
  • Understanding of database entry and operational functions.
  • Ability to communicate effectively and professionally, both oral and written, in English. 
  • Ability to build and maintain work relevant networks that enhance business opportunities.
  • Willingness to network at business and social events.
  • Sales skills.
  • Use of MS Word, Excel and Outlook programs preferred.
  • Experience working in staffing or sales preferred.

KEY DUTIES AND RESPONSIBILITIES:
  • Accept and manage orders from clients.
  • Maintain a consistent schedule.
  • Interview candidates.
  • Process candidates, including reference checks and file maintenance.
  • Make submissions to clients via e-mail / fax and in person.
  • Follow up on clients – active and past.
  • Develop good working relationships with crew and clients.
  • Maintain TCNet client and crew information.
  • Submit invoicing to clients and follow up on late payments.
  • Communicate with all levels at TCN and Fraser Yachts.
  • Participate in marketing strategies.
  • Participate in TCN and Fraser Yachts events as requested.
  • Special projects as assigned. 

EXPERIENCE:
Must have a yachting background.

Bonus:
  •  Some Sales Background
  •  Recruitment in Yachting
  •  Multiple Languages
  •  Social Media skills

EDUCATION:
Bachelor's Degree or relevant experience (Required)

To apply please submit your resume and cover letter to Karene Silvera at [email protected]
 
 

Charter Management Assistant - Fort Lauderdale, FL

POSITION SUMMARY:

Excellent computer skills needed, must have InDesign to create works such as posters, flyers, brochures, magazine ads. Microsoft Office Suite. Able to follow direction; take initiative and work unsupervised with good time management skills. Knowledge and experience in the yachting industry is a plus.

Ability to multi-task, detail oriented, and very organized. Must have excellent verbal and written communication skills. Positive attitude, ability to work in a close team environment.

KEY DUTIES AND RESPONSIBILITIES:

  • Assist the managers in their general tasks to create new business and ensure a certain level of service towards our clients.
  • Assist the managers in creating presentations and itineraries.
  • Assist managers in handling charters and enquiries
  • Assist managers in dealing with clients / Captains / Brokers/ Yacht agents/ Ports.
  • Answer the phone, meet and greet clients and prospective clients when required.
  • Help arrange travel plans and accommodation.
  • Work in close collaboration with the marketing department.
  • Work in close collaboration with the accounting.
  • Attend and represent Fraser Yachts at Yacht Shows and Open Days.
  • Due to seasonality and trade shows the charter assistant will occasionally be required to stay later in the office and sometimes work on weekends.
  • Job Benefits details: some travel may be involved for boat shows, meeting clients, etc. IRA (co. matches contributions), health insurance (small employee contribution), paid holidays. This position has room for growth.

JOB TYPE:


Full-time

QUALIFICATIONS:
Indesign: 1 year (Required)
Proficiency with Microsoft Office Package
Fluency in English is a requirement, a second language like French, Italian or other languages is a plus.


EDUCATION:
Associate (Required)

To apply please submit your resume and cover letter to Karene Silvera at [email protected]
 
 

Junior Safety Superintendent - Monaco

POSITION SUMMARY:
The overall purpose of the job is to maintain the safe, secure, compliant operation of assigned ships in compliance with the ISM/ISPS/MLC regulations and relevant Flag and international maritime rules, the company safety management system (SMS) and the industry good practices.

To provide an effective link between the Company and the yachts, to verify and monitor all safety and pollution prevention activities in the operation of each assigned ship and to ensure that adequate resources and shore-based support is applied as required.

KEY RESPONSIBILITIES AND TASKS:

  • Supporting DPA and deputy DPA by implementing applicable parts of the SMS on board assigned vessels
  • Daily review of vessel reporting via the ship-to-shore software FLY under DPA supervision (Master Monthly Report, Incident Report etc…)
  • Attends annual and major visits by Flag state and Port State when requested by the Captain under DPA or deputy DPA supervision
  • Forms part of the Emergency Response Team
  • Keeps track of expiration and survey dates for required Ships Certificates
  • Advises and assist master to apply for Ship certifications as required
  • Assists the manager safety department in reviewing and analyzing Incident Report, result of the audits, surveys, Non Conformity Report etc..
  • Assists in developing and implementing procedures
  • Conducts Statutory regulations watch keeping
  • Conducts Internal Audits as per the Audit yearly schedule and on request

 
OTHER RESPONSIBILITIES

  • Assist on updates Master/ Crew on latest safety and administrative issues
  • Assists vessel with registrations and activations of safety related equipment as requested
  • Complete any additional ISM relative tasks on request.
  • Will undertake any additional tasks reasonably assigned by the Manager safety Department

JOB EXPERIENCE:
Knowledge of Flag statutory regulations, ISM/ISPS/MLC.
Experienced in conducting internal audits.
Experience of a minimum of 2-3 years working experience in the same or similar position, working in the Yachting industry is preferred
Company Security Officer (CSO) certified is a plus

ESSENTIAL SKILLS:
Multi-skilled (ability to complete tasks with a minimum  of supervision) , Client focus,
Commitment, time management, work planning, team work, problem solving, initiative, decision making, ongoing improvement attitude.
Ability and willingness to travel (the position required 30-40% of travel time, local or internationally).

Fluency in English is a requirement.  To speak French, Spanish, Russian, Italian or other languages is a plus.

Proficiency with MS Word, MS Excel.

QUALIFICATIONS:
The candidate should preferably have deck officer background, with experience from similar shore positions and minimum seagoing experience as a Chief Officer.
Class surveyor experience  and higher maritime education degree would be of interest.

To apply please submit your resume and cover letter to Florence Gaytte at [email protected]