Charter Retail Assistant
Position Summary
The Charter Retail Assistant position is of diverse and dynamic nature, offering a wide range of tasks and providing an excellent opportunity to apply and further develop your skills in various areas.
In this role, you will support the Charter Brokers in the day-to-day operations including but not limited to: yacht selections, design of marketing presentations and tools, creation of charter itineraries, drafting contracts and addendums and updating information on Fraser Yachts databases.
You will work in conjunction with our EU and US Marketing, Charter Management and Sales teams for various subjects, including creation of flyers and brochures and collaboration throughout the Yacht Show periods.
As a Charter Retail Assistant, you will play a pivotal role in our team, contributing to a wide range of projects and initiatives set for the upcoming years. You will have the possibility to exchange and propose ideas to the team on the on-going department improvement plans.
KEY DUTIES AND RESPONSIBILITIES
- Presentation of Yacht Selections;
- Creation of Charter Itineraries;
- Drafting of MYBA Charter contracts and addendums;
- Creation of flyers and brochures;
- Creation of client marketing materials (ex: restaurant guides, last-minute offers etc…);
- Charter Organization upon brokers’ precise request;
- When brokers are traveling or busy with charter related activities, administrative assistance should be provided on a case-by-case basis (meetings organization, IT assistance, bookings for clients).
SECONDARY DUTIES AND RESPONSIBILITIES
- Prepare booklets for each broker of all charter vessels displayed at the Yacht Shows;
- Preparation and attendance to the Yacht Shows;
- Collating all charter and marketing materials;
- Data updates in our CRM.
REQUIREMENTS OF THE JOB (Essential Skills and Qualifications)
- University or business school education or experience in a similar position (ex: department assistant role)
- Working knowledge of industry tools (Yachtfolio, MYBA contracts, etc.) is a plus but not essential;
- Fluent spoken and written English; French/Italian and other languages are a plus;
- Excellent communication skills;
- Computer literacy: Microsoft Office (Outlook, Excel), marketing tools (ex: PPT, Canva, basic Adobe);
- Willingness to travel if needed;
- Ability to multi-task;
- Time management and team work;
- Willingness to continuously improve.
